This page documents the opt-in methods used by SafetyCheck™ to obtain consent from recipients before sending automated SMS messages. This page is provided for carrier compliance verification.
SafetyCheck™ obtains SMS consent exclusively through the mobile app onboarding process. There are two categories of SMS recipients, each with a distinct opt-in flow shown below. No website forms, keyword opt-in, or paper forms are used.
| Requirement | Flow 1 — App user | Flow 2 — Emergency contact |
|---|---|---|
| Phone number field at point of opt-in | ✓ Yes | ✓ Yes |
| Consent language adjacent to number field | ✓ Yes | ✓ Yes |
| Checkbox required | Accept via button | ✓ Explicit checkbox |
| Privacy Policy linked at point of opt-in | ✓ Yes | ✓ Yes |
| Terms of Service linked at point of opt-in | ✓ Yes | ✓ Yes |
| STOP instruction disclosed at opt-in | ✓ Yes | ✓ Yes — in opt-in SMS |
| Opt-in confirmation SMS sent | ✓ Yes | ✓ Yes |
| Website form opt-in | Not used | Not used |
| Keyword text opt-in | Not used | Not used |
All recipients can manage their SMS preferences by replying with these keywords to any SafetyCheck™ message:
STOP response: SafetyCheck™: You have been removed and will no longer receive safety alerts. mysafetycheck.app
HELP response: SafetyCheck™: Emergency contact alerts only. No marketing. To opt out reply STOP. Support: [email protected]
Frequency: Event-driven only. Emergency contacts receive 0–2 messages per month on average. Messages only fire on genuine safety events (missed check-in or SOS). No promotional or broadcast messages.
Rates: Message and data rates may apply. Recipients are responsible for carrier charges.
Sender: US messages use a 10DLC-registered long code. UK/EU/AU use alphanumeric sender “SafetyCheck™”. West/East African destinations (CI, CM, NG, GH, SN, ET) use WhatsApp for reliable delivery.